Face-to-Face interviews vs direct messaging for user research

[Albert]

Face-to-Face interviews vs direct messaging for user research

Do you guys thing that online discussions with potential users is a good way to perform user research for problem validation? Or do you have perform face-to-face interviews with potential users? I feel like people are a lot more inclined to have a conversation with you if its through messaging rather than video/audio calls. Thanks.

submitted by /u/Overall_Expert_4006
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