Hi! This is mostly a moral dilemma/vent. I started a small business in the beginning of 2020 (great timing, I know), I make household items and sell it to (mostly) small shops around my country. This one client happened to find a buyer whom wanted large orders of my stuff on the regular. So every 3 months or so she would order a decent amount of stuff. The problem started at the end of february when I noticed she hasn’t payed for her january purchase. I called her ( my first mistake) to remind her, she apologised told me she would get to it that week. I waited didn’t receive anything called her again, same thing happened. Excuses, apologies, she totally thought she had already sent it, don’t worry, but now that we are talking please just send the next shipment and I will just send you both payments.
Well I made the stupidest mistake and actually sent her stuff. And the week after my grandpa died. I totally dropped the ball there, I could hardly function for months, I kept forgetting everything, kept loosing things, almost burned down the house, the works…
And she never payed. So in the beginning of august, I’m actually doing better, and suddenly she contacts me. She wants the next shipment. I go through my records. I write to her, about how I never received payment for the last two purchases and if she could check her records, there might have been a bank error or something. She called me up in full Karen mode. She accused me of trying to f.ck her over, made a huge stink about having to go to the bank because of this, etc.
She was increadibly rude but still wanted the next shipment. I though well money is money so I sent her the next shipment but made it so she would not receive it unless she paid first. So obviously she did actually pay for that one. This was in the middle of august. I still haven’t received payment for the other 2 shipments. Every time I reach out I’m met with excuses and last time I receive a very conceited message about how I took my sweet time mourning instead of promptly contacting her, so I should just be patient with her now. I concluded that she’s gaslighting me and has been manipulating me through this whole ordeal so I’m gonna start legal procedings next week.
What is your take on this mess?
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