My parents own two small businesses. We're in a rural area and most of our customers are women ages 40+, so naturally a big Facebook and Instagram presence has been vital for us. Yesterday my mom's Facebook account got hacked, flagged, and disabled. We appealed, it failed. Now it's set to be deleted in 30 days and there's nothing we can do about it. I ditched my account few years ago, so she was the only admin on our both of our business pages (which we had painstakingly built to 10k+ likes each), and when her account goes away our business pages will be deleted with it. Instagram isn't as big a deal for us, but it's going down with everything else because the accounts were linked.
We're realizing that having virtually all of our ability to communicate with current and potential customers controlled by one company kind of sucks, but it seems like facebook is the only way to reach the kind of people who shop at our stores. If you're in the middle of nowhere, how have you had luck getting people in the door? Billboards? Commercials (do people still watch cable)? Local paper? Those dinky little yard signs along the side of the road? Email newsletter?
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